We offer live phone and SMS support from our Montana-based support team during the business hours listed below (Mountain Time):
- M: 9:00 AM – 4:00 PM
- T: 9:00 AM – 4:00 PM
- W: 9:00 AM – 4:00 PM
- Th: 9:00AM – 12:00 PM and 1:30 PM – 4:00 PM
- F: 9:00 AM – 4:00 PM
To help us manage call volume and reduce response times, please start with our Virtual Agent tool to assist you with quick self-service.
If you can't find the answer to your question, you'll be given the option to call or text us during our live support hours.
Virtual Agent
Access the self-service tool from the Help Center by clicking the chat icon in the lower left corner of your mobile or desktop browser.
Email address
Our typical response time is one business day.
Phone
If the Virtual Agent can't answer your question, you'll get the option to contact us via phone, SMS, or email, depending on what’s available.
Outside of live support hours, you’ll still be able to reach us by email whenever you'd like.